Zoom Fatigue: What’s Working – Or Not

Zoom Fatigue: What’s Working – Or Not – In College Online Learning

The most effective online classes are led by professors who show empathy for their students, according to John Mitchell, who chairs the computer science department at Stanford University.

“It's possible to pay attention to how people are doing and ask them how they're doing and find out," Mitchell said. "But it takes work. And so we're really trying to — in a much more difficult context — replace something that we've lost that's very valuable to us."

The pandemic forced many colleges to move their classes online in March. Professors who had never taught virtually before had to adapt quickly. So what’s working? What’s not?

Listen to WGBH radio segment online.

By Kirk Carapezza

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